Check Legal rules for account and payments
Our Legal notice explains the conditions attached to opening and keeping an account, phone verification before account access, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We apply access and eligibility rules where local law permits, so your
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location and account details can affect what is available. The notice also covers acceptable account use, requests to correct details, payment-status checks, data storage and changes to these terms. Read it before sending a payment or asking us to process an account action. If wording is
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unclear, use the policy contact route in your account area and include the relevant section title, transaction reference or account email so we can identify the question without asking for unnecessary details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.